Issue:
User is not able to open image in Markview 170 application. While opening the image attached image pops up.
error reads:
"Markview was unable to open the configuration file. Please contact technical support."
Facts: Following browser version was used to open the image,
IE8
Firefox 3.5
Chrome 4.0
Markview version: v5.10
Reason:
This is a browser version issue. Markview 170 application v5.10 is not supported on IE8, FIREFOX 3.5, Chrome 4.0. v6x onwards are supported in these version.
Fix:
Ask the user to open in supported browser version.
Check the following answer in 170 support site to see the compatible browser version,
http://support.170systems.com/cgi-bin/170systems.cfg/php/enduser/std_adp.php?p_faqid=2284
How about fixing the issue and making this compatible with IE8?
ReplyDeleteYes, that would definitely be the easiest solution. We used to have IE6 which is completely out of date - now we switch to IE 8 (at least close to an up to date browser) - and Oracle is not able to deliver this program to run on the most current browser version???
ReplyDeleteHi
ReplyDeleteCan you please list out the table names for Oracle
Markview 170 systems
Typical with the large ERP systems. Constantly antiquated and too big for rapid development to fix any issues. Way behind on browser support. I love the solution for this… basically “tough cookies, you should be using a system as old as ours”. Try a Dynamics ERP next time.
ReplyDelete