Symptom: Requestor gets an error notification email with the following subject
"Approval workflow database error occurs while approving Purchase Requisition" and change request gets stuck in the workflow at the below workflow node.
Reason:
Item type: POREQCHA
Activity: "VERIFY_APPROVER_AUTHORITY"
WF Error message: User-Defined Exception
Error stack: Wf_Engine_Util.Function_Call(PO_REQAPPROVAL_ACTION.VERIFY_AUTHORITY, POREQCHA,
Workaround: Retry the WF fixes the issue and workflow moves to the next node successfully.
LTF: There is a Oracle patch for this. Work with Oracle to get the patch.
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